All staff at Key2support are subject to checks through the Governent Disclosure & Barring service, these are then reviewed every two years.
All staff under go an enhanced Disclosure and Barring Service (DBS) check, this was formerly known as CRB; Criminal Records Bureau check.
As a care provider, we have a duty to ensure that we safeguard our customers; safeguarding means protecting people’s health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. This is fundamental to creating a high-quality home care service.
All of our care staff work to the regulatory Codes of Practice; including that of the Health and Care Professions Council – England;
Key2support is registered in England under the Care Quality Commission (CQC).
We are members of the UKHCA (UK Home Care Association), Lancashire Care Association LCA & Pensinsula Business Services
Key2support undertakes regular audits and inspections to ensure total compliance, giving you peace of mind and reassurance.
All staff are Trained in the area of Safeguarding & our managers have had Managers Safeguarding Training through Lancashire County Council. The management also ensure regular updates are undertaken to refresh knowledge and keep abreast of current leglislation.
To report a safeguarding issue please contact:
Lancashire Adult Social Care 0300 123 6721